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What a Heat Pump Actually Does

Most homeowners think of a heat pump as a heating system. It is more accurate to think of it as a two-way climate control system that heats in winter and cools in summer using the same equipment and the same refrigerant cycle.

In winter, the outdoor unit extracts heat energy from the outside air, even at temperatures well below freezing, and moves it inside. In summer, the process reverses. The system extracts heat from inside your home and moves it outside, cooling the space exactly the way a central air conditioner does. The result is a single system that replaces both your furnace and your air conditioner, runs on electricity rather than gas, and operates at significantly lower cost per unit of heat or cooling delivered than any combustion-based alternative.

For Lower Mainland homeowners, this matters more than in most Canadian climates. BC winters are mild enough that modern cold climate heat pumps handle the full heating season without backup. BC summers have become hot enough that cooling is no longer optional in most homes. A heat pump solves both problems in a single installation.

Our Heat Pump Services

We handle every stage of heat pump work across the Lower Mainland, from first assessment through to ongoing maintenance.

Heat Pump Installation

A heat pump installation starts with a proper load calculation for your home. Feature: we size every system based on the actual heating and cooling load of the property, not a standard formula.

Advantage:

  • A correctly sized system runs in longer
  • more efficient cycles rather than short-cycling
  • which wastes energy and wears components faster

Benefit: lower energy bills, more consistent temperatures throughout the home, and a system that lasts significantly longer than one that was oversized or undersized at installation. We handle all permits, refrigerant work, and electrical connections as part of every job.

Cold Climate Heat Pump Installation

Standard heat pumps lose efficiency as outdoor temperatures drop. Cold climate heat pumps are engineered to maintain heating capacity at temperatures as low as minus 25 degrees Celsius.

Feature: we install cold climate certified systems that meet the NEEP ccASHP standard required for CleanBC rebate eligibility.

Advantage: your system performs efficiently through the full Lower Mainland winter without any backup heat source required. Benefit: you are not paying gas bills through the winter to supplement a heat pump that cannot keep up, which is the single most common complaint from homeowners who were sold the wrong system.

For communities further inland like Abbotsford and Langley where winter temperatures are colder than the coast, cold climate certification is not optional. It is the minimum standard we install.

Heat Pump Replacement

If your existing heat pump is over 12 years old, is requiring frequent repairs, or is not meeting your heating and cooling needs, replacement is usually the more cost-effective decision. Feature: we assess your existing system honestly before recommending replacement. Advantage: you do not spend money on repairs that extend the life of a system that is already past its efficient operating window. Benefit: a new installation resets your rebate eligibility, and in most cases the combined rebate and energy savings make replacement significantly cheaper over a five year period than continuing to maintain an aging system.

Heat Pump Maintenance

A heat pump handles both heating and cooling, which means it runs year-round rather than seasonally. Feature: annual heat pump maintenance includes coil cleaning on both the indoor and outdoor units, refrigerant level check, electrical connection inspection, filter service, and a full performance test across both heating and cooling modes. Advantage: issues that would become expensive failures in peak season are caught and resolved during a scheduled service visit. Benefit: your system runs at rated efficiency rather than degraded efficiency, which means lower energy bills and a longer operational lifespan. We recommend servicing in spring before the cooling season begins.

CleanBC Rebates for Heat Pump Installation

The CleanBC Energy Savings Program is the most significant financial incentive available to Lower Mainland homeowners considering a heat pump installation. Understanding how it works is important before you start getting quotes.

Rebates through the Energy Savings Program are income-based and available to homeowners in ground-oriented homes including detached houses, townhouses, and duplexes. The maximum rebate available for a heat pump installation is $19,000, with rebate amounts determined by household income and the number of people in the home. Condo and apartment owners in buildings of six storeys or fewer can access up to $5,000 for heat pump installation in individual units.

To qualify, the installation must be completed by an Energy Savings Program registered contractor. CP Heating is a registered CleanBC contractor, which means your installation qualifies automatically and we manage the documentation process as part of the job.

The process requires pre-registration before work begins. You pre-register through the CleanBC Energy Savings Program portal, receive an eligibility code, and then get quotes from registered contractors. Once the installation is complete, the contractor receives the rebate directly and you pay the net cost. See our full rebates page for a breakdown of what you may qualify for based on your situation.

Heat Pump Brands We Install

The brand and model you install determines your rebate eligibility, your long-term efficiency, and how straightforward the system is to service. We install systems from manufacturers whose equipment meets CleanBC requirements and performs reliably in BC’s climate.

Mitsubishi Electric

The benchmark for cold climate heat pump performance in Canada. Mitsubishi Electric’s Hyper-Heating systems are rated to full capacity at minus 25 degrees Celsius, are on the NEEP ccASHP list for rebate eligibility, and are backed by the strongest manufacturer support network of any heat pump brand in BC. For Lower Mainland homeowners who want the system that will cause the fewest problems over the longest period of time, Mitsubishi Electric is the answer we give most often.

Carrier

A strong mid-range choice for Lower Mainland residential heat pump installations. Carrier’s cold climate ducted and ductless systems meet CleanBC rebate requirements and deliver reliable performance across the full range of Lower Mainland conditions. Widely supported for parts and service across the region, which matters when a component needs replacing outside of a standard maintenance visit.

Lennox

Lennox heat pumps carry some of the highest SEER2 and HSPF2 ratings available, which translates directly to lower operating costs over the life of the system. For homeowners focused on long-term energy efficiency above all else, particularly in larger homes with higher heating and cooling loads, Lennox systems are worth the premium cost at installation.

Trane

Built for durability and sustained operation in variable climates. Trane heat pumps are a strong choice for homeowners who prioritize system longevity and warranty coverage, and for light commercial applications where reliability under continuous load is the primary requirement. Trane’s ducted central heat pump systems handle the heating and cooling demands of larger Lower Mainland homes without the reliability concerns that can affect lighter-built equipment over time.

American Standard

Manufactured to the same engineering standards as Trane, American Standard heat pumps offer comparable performance and durability at a slightly more accessible price point. A practical option for homeowners who want the build quality and reliability of a premium brand without paying the full premium price.

Not sure which system fits your home and budget? We will walk you through the options based on your specific situation, CleanBC eligibility, and long-term cost of ownership.

Areas We Serve

We install and service heat pump systems across the Lower Mainland. Every community has different housing stock and different reasons why a heat pump installation makes sense. Select your city for local information and what to expect from a heat pump installation in your area.

 

A ducted central heat pump installation in the Lower Mainland typically runs between $8,000 and $18,000 depending on system size, brand, existing ductwork condition, and whether electrical upgrades are required. Before rebates. After applying CleanBC Energy Savings Program rebates, many homeowners pay significantly less. We provide a detailed, itemized quote and a full rebate assessment before any work begins so you know the actual net cost before committing.

 

In most cases yes. A central ducted heat pump handles both heating and cooling through the same ductwork your furnace currently uses. Many Lower Mainland homeowners remove their gas furnace entirely during the installation. In some cases, particularly for homes in colder inland areas, keeping the existing furnace as a backup in a dual-fuel configuration makes sense. We assess this honestly based on your property and location.

Modern cold climate heat pumps work efficiently in temperatures as low as minus 25 degrees Celsius. Standard heat pumps lose efficiency below around minus 8 to minus 10 degrees. For Lower Mainland installations, we install cold climate certified systems as a standard practice, which means your system performs through the full heating season without any issues.

You need to pre-register through the CleanBC Energy Savings Program portal before work begins, receive an eligibility code, and have the installation completed by a registered ESP contractor. CP Heating is a registered CleanBC contractor. Rebate amounts are income-based, with a maximum of $19,000 for ground-oriented homes and $5,000 for condo and apartment units. See our rebates page for the full breakdown.

A well-maintained heat pump typically lasts 15 to 20 years. Annual maintenance is the single biggest factor in system lifespan. Systems that go multiple years without servicing tend to fail significantly earlier than that.

A mini split is a type of heat pump. The distinction most homeowners are asking about is between a central ducted heat pump, which uses your existing ductwork to heat and cool the entire home, and a ductless mini split, which installs without any ductwork and serves individual rooms or zones. If your home has existing forced-air ductwork, a central heat pump is usually the more cost-effective choice. If your home has no ductwork, a ductless mini split is the alternative. We cover both and will help you determine which is right for your property.

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